Our Staff

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff has over 107 years of combined experience! Our treatment team consists of registered assistants with dental radiology certification, and our office staff has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

Pam – Clinical Assistant

As a former patient of Dr. Pfister, I was excited to join the fun-loving team of Pfister Orthodontics in 2006. As a clinical assistant, I enjoy working with our patients, watching their smiles transform and building a quality relationship with them along the way. I love being a part in it. I have been married to my high school sweetheart, Matt, since 2007. We live in Litchfield with our adorable children, Landon and Brynn, and our dogs, Mya and Bones. While I am not working I enjoy the outdoors and spending time with family and friends.

Deidra – Schedule Coordinator

I have been a member of the Pfister Orthodontics team since 1987. I work part-time now, enjoying downtime at home. I am at the front desk to assist you with scheduling your appointments and to answer any questions you may have. What I love about coming to work is being part of a wonderful group that gives the best quality care to each and every patient that we see. I really enjoy working with our patients, watching them grow and change as we help them in creating their beautiful smiles. My husband, Jim, and I live in Sullivan, and I have three wonderful daughters, Carrie, Jackie and Stephanie and four amazing grandchildren. When I am not at work I enjoy spending time with my family and friends, traveling, gardening and reading.

Kelly – Clinical Assistant

I have been a part of the clinical team at Pfister Orthodontics since 1996. My favorite part of my job is watching our patients grow up and helping them feel better about themselves by transforming their smiles. Beautiful smiles last a lifetime, and it’s very important to me to be a part of that. My husband, Mark, our two daughters, Taryn and Lauryn, our black Lab, Java, and I just moved into our new home in Brunswick. I love spending time with family and friends and watching my girls play soccer.

Jackie – Financial Coordinator

I joined the Pfister Orthodontics team in 2004, first as an office assistant, then as the insurance coordinator and now as financial coordinator. My duties include assisting with any financial issues that patients may have and filing insurance claims. I also assist in most other aspects of the office, from scheduling patients and answering the phone, to sterilizing instruments and helping the clinical assistants. I enjoy helping everyone make the office run smooth. My husband, Lance, and I have been married since 1997 and have two children, Hunter and Savannah. In my free time I enjoy reading, gardening, walking our Bassett Hound, Lexie, watching my son golf and watching my daughter play soccer.

Connie – Clinical Assistant

I have been a part of the Pfister Orthodontics team since 1986. During this time we have created a lot of beautiful smiles, and I look forward to making many more. I enjoy contributing to the dental health of all of our patients. I have been married to my husband, Brad, for 25 years and have two children, Jennifer and Brenndan. I also have three terrific grandchildren, Gabriel, Ella and Carmin. I enjoy traveling and spending time with my family and friends.

Nikki – Financial Coordinator

I have been a part of Pfister Orthodontics since 2005 while Dr. Pfister and his team were creating my beautiful smile. I love watching the patients change and grow as we give them quality care and a smile that will last a lifetime. You will find me at the front desk to assist you with scheduling your appointments, answering the phone, and to answer any financial questions you may have. I have been married to my best friend, Scott, since 2009. We live in Medina with our two beautiful girls, Rylee and Kenzee, and our dog, Vegas. When I am not at the office I am busy being a mom, and spending time with family and friends.

Donna – Schedule Coordinator

I have been a member of the Pfister Orthodontics team since 1986. As a schedule coordinator, I look forward to talking with you and scheduling all of you orthodontic needs. Working with Dr. Pfister for such a long time has given me the rewarding opportunity to establish relationships with our patients and their families. I have also worked as a clinician and enjoy being a part of such a terrific team. My husband, Mark, and I reside in Medina. I have two sons, Marc and Evan, and two stepsons, Jason and Jeremy. I have also been blessed with three beautiful granddaughters, Daniella, Norah and Avalyn. When I am not at the office I enjoy spending time with my family, walking my dogs, Maggie and Frank, reading, and traveling.

Trisha – Clinical Assistant

I joined the clinical team at Pfister Orthodontics in 1992. I enjoy helping to create great smiles that can change our patients’ futures. You will usually find me working on patients with Dr. Pfister, but occasionally I help out at the front desk, answering the phone and scheduling appointments. I have been married to my wonderful husband, Shawn, since 1995. We enjoy spending time with family, hanging with our dog, Layla, and relaxing on our deck with friends.

Terri – Bookkeeper

I enjoy working with my husband, Dr. Pfister, and our awesome orthodontic team. I am a former Spanish teacher, but joined the team in 1992 after our first son was born. I was an orthodontic patient as a teenager and realize the importance of a healthy, beautiful smile. I love to see my former students’ children as patients and appreciate their confidence in our office. In my spare time I enjoy swimming, gardening, and traveling with my husband and our two sons, Stephen and Trenton.